TM Auto & Customer Ratings

User ratings have become a cornerstone of the American, and even the global, marketplace. I myself check the user ratings and reviews of any business that I’m considering becoming a patron of to ensure they’re the right fit for me.
I’m proud to count TM Auto among the proud few who can boast a 5 star rating on Google. Your question as a customer — how exactly do I keep my top tier rating?

Quality Inventory

My inventory is varied and constantly changing. Whether you’re looking for a pickup truck, an SUV or a convertible, the chances are that if I don’t have it in stock, I’ll have it soon! When you do select your new-to-you vehicle, you don’t have to worry about its mysterious past. All of the cars and trucks in my inventory have Carfax Vehicle History Reports available to you!

Customer Service

TM Auto is a one-man labor of love. I’ve been buying and selling used cars throughout Hampton Roads and surrounding areas since 2006. I pride myself on giving each customer the personal, individualized service they deserve. Not all of my customers have the best credit when they come to TM Auto, but everyone leaves here happy! With my Absolute Credit Approval, all of my customers get the financing they need.

User-friendly Website

My five-star Google success starts with my website! It’s easy to use, well organized, and full of helpful content; I see my website as the icing on an already delicious cake. My inventory displays pictures, provides descriptions, and offers a Carfax report for each vehicle. Reviews from previous customers give new customers an inside look at TM Auto. My blog covers everything from my company’s history to what kind of car is best for winter, to advice on building credit. You can even use my “Absolute Credit Approval” page to submit your credit application!

Easy Car Buying Experience

Car shopping can be intimidating, but having a dealership you can trust takes a good chunk of the anxiety and worry out of the process! Your car dealer should work hard to make your car buying experience enjoyable and fulfilling. Customer service begins the moment you start your search online and should continue for as long as you own your car. This relationship is what customers’ value most. It provides TM Auto patrons with peace of mind from start to finish, guarantees customer satisfaction, and ensures five stars on Google. Please browse my website and the TM Auto Inventory. If you don’t see what you’re looking for, I can find it for you!

I’m always available to answer your questions, feel free to text or call (757) 560-4252 and ask for Mike Love.